Terms of Service
ACTION MOBILE – TERMS OF SERVICE
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the services of Action Mobile (“Action Mobile”, “we”, “our”, or “us”) for trading in your mobile devices. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of the terms, then you may not access the service.
1. Service Description
Action Mobile provides a platform allowing users to trade in their used mobile devices (“Devices”) for financial compensation. The service includes the evaluation, payment, and shipment of the devices, subject to the terms and conditions detailed herein.
2. Eligibility
By using our service, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement. If you are using this service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.
3. Device Evaluation and Payment
3.1 Device Evaluation:
You must provide accurate information about the device being traded, including but not limited to, its make, model, condition, and specifications.
We reserve the right to adjust our initial estimate upon receipt and evaluation of the device. If the device’s condition or specifications vary from what was originally stated, we may revise the valuation accordingly.
If we make a revised valuation, you will have the right to accept or reject the new offer. If rejected, the device will be returned to you at our expense.
3.2 Payment:
Payment will be issued to you based on the agreed-upon valuation of your device.
Payment will be made using the agreed-upon method, such as PayPal, bank transfer, or store credit.
We are not responsible for any fees charged by payment processors or banks for processing the payment.
4. Device Shipment
4.1 Shipping Label:
After the device valuation is confirmed, we will provide you with a prepaid shipping label that you must use to ship the device to us.
You are responsible for securely packaging and protecting the device during transit.
4.2 Ownership and Risk of Loss:
Ownership of the device transfers to us only upon our receipt of the device.
You are responsible for any loss, damage, or theft of the device until it is received by us.
4.3 Delays and Non-Delivery:
We are not responsible for any delays or non-delivery of the device caused by incorrect information or actions by you, the shipping carrier, or any other third party.
5. Privacy and Data Security
5.1 Data Removal:
It is your responsibility to back up and remove any personal data from the device before shipping it to us.
We are not responsible for any data left on the device or for any unauthorized access to such data.
5.2 Data Security:
We employ industry-standard security measures to protect the personal data you provide to us during the trade-in process.
By using our service, you acknowledge and agree that we may process your personal data in accordance with our Privacy Policy.
6. Dispute Resolution
In the event of any dispute arising from or relating to these Terms of Service or the use of our service, both parties agree to attempt to resolve the dispute through good-faith negotiations. If the dispute cannot be resolved amicably, either party may seek resolution through binding arbitration, subject to the laws of the jurisdiction where Action Mobile operates.
7. Limitation of Liability
Action Mobile and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with our services. In no event shall our total liability exceed the trade-in value offered for your submitted device.
8. Modifications and Termination
We reserve the right to modify or terminate our service at any time without prior notice. Any modifications to the service or these Terms of Service will be effective immediately upon posting on our website.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Action Mobile operates, without regard to its conflict of law provisions.
10. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at [email protected]
By using our service, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Miscellaneous
These Terms constitute the entire agreement between you and Action Mobile regarding your use of our website and services. Any failure by us to exercise any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.
For questions or concerns regarding these Terms, please contact our customer support team at [email protected].
Last Updated: September 16, 2023
Terms and Conditions: Purchase of Mobile Devices
This subsection of our terms and conditions outlines the terms and conditions specific to the area of our business where customers can purchase new or pre-owned mobile devices. By engaging in a transaction with us for the purchase of a mobile device, you agree to comply with these terms and conditions.
1. Product Descriptions and Availability: We strive to provide accurate and detailed product descriptions for all mobile devices available for purchase on our website. However, we cannot guarantee the accuracy or completeness of these descriptions. The availability of mobile devices is subject to change without prior notice. We reserve the right to limit the quantity of devices available for purchase and discontinue the sale of any product at any time.
2. Pricing and Payment: All prices listed for mobile devices are in the local currency and exclude applicable taxes and shipping fees unless explicitly stated otherwise. We reserve the right to modify the prices of our devices without notice. Payment for purchased mobile devices must be made in full at the time of transaction. We accept various forms of payment, as specified on our website. By completing a purchase, you confirm that you are authorized to use the selected payment method.
3. Warranty: Our new and pre-owned mobile devices come with a limited warranty, the terms of which are described on our website. The warranty covers manufacturing defects and malfunctions, but does not extend to damage caused by misuse, accidents, or unauthorized repair attempts. If you encounter a problem with your purchased device that falls within the warranty period, please refer to our warranty policy on how to proceed with repairs or replacement.
4. Returns and Refunds: We understand that circumstances may change, and therefore, we offer a return and refund policy for mobile devices. If you are dissatisfied with your purchase, you may initiate a return within [14] days from the date of delivery, subject to the conditions outlined in our return policy. Please note that certain restrictions may apply, and a restocking fee may be charged. Refunds will be issued through the original payment method, typically within [1] business days of receiving the returned device.
5. Ownership and Risk: Ownership of the purchased mobile device passes to you upon completion of the transaction and receipt of payment. You bear the risk of loss or damage to the device from the moment it is delivered to the specified shipping address. We are not liable for any loss, theft, or damage to the device once it is in your possession.
6. Legal Compliance: By purchasing a mobile device from our website, you confirm that you are of legal age to enter into a binding contract and comply with all applicable laws and regulations regarding the purchase, possession, and use of mobile devices. You further acknowledge that it is solely your responsibility to ensure compliance with any import or export restrictions, including obtaining necessary permits or licenses.
Please carefully review these terms and conditions before proceeding with your purchase. If you have any questions or concerns, please reach out to our customer support team for assistance.
